Privacy Policy and Data Protection

Here at Sheen Slings we take your privacy and personal data seriously.  We will only ask you to provide the personal information we need so that we can

  • Provide the personalized advice and services you have requested
  • Process your orders where you a purchasing or hiring products from us

For online purchases this information includes your name, address, email address, telephone number and details of your order.  For consultations whether in person or online this includes your name, preferred contact details, age of baby and information around any medical conditions or additional needs that may affect you or your baby whilst using a sling or carrier.  This information will be used only for purposes of providing services requested by you, for contacting you with regards to your order or carrier hire and to satisfy the terms of my professional insurance which requires me to keep a record of who I have advised and when.

Your data will be kept under the strictest confidence and in accordance with the Data Protection Act 1998 and General Data Protection Regulation 2018.  All information is stored electronically and securely on Google drive which password protected and accessible only by myself.  Card details and payments online are handled by PayPal and Stripe and in person card payments by iZettle, and your card details are never stored by Sheen Slings.  PayPal, Stripe and iZettle are all GDPR compliant and have their own Privacy Shield.

No information is passed onto third parties unless either you specifically ask me to, in writing, or if there is a legal requirement for me to do so.  You will not receive unsolicited emails or messages from Sheen Slings.  For updates about our services, new products, discounts etc please check out and subscribe to our Facebook and Instagram pages.

Our site uses “cookies” to enhance the users experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them.  You can disable cookies at any time.

You have the right to ask for a copy of the personal information I hold on you at any time.  This will be provided free of charge within 14 days.  If you would like me to delete your email address, postal address or telephone number please contact me and this request will be carried out within 7 days.  For insurance purposes I am required to keep your name and details pertinent to any service I have provided you, but these details will always be kept safely as above and then destroyed after 6 years as per tax, accountancy and insurance guidelines.

This privacy policy was last updated 19th April 2020.  I reserve the right to update this Policy at any time.  I encourage users to check this page frequently for any changes to stay informed about how we are helping to protect the personal information we collect.  As a user of our site, it is your responsibility to review this policy periodically and become aware of modifications.

If you have any queries please email sheenslings@gmail.com

 

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