Private Consults are back! In my garden with new Safety measures…

I am so excited that I can finally announce that face to face help is back! I have taken a few weeks to digest all guidelines and advice and find the best path to offer these again in way that reduces risk while still allowing parents to access crucial face to face help and the ability to try carriers and slings on before they invest.

Starting this Sunday (28th June), I will be offering private consults in my back garden.

I am lucky for a Londoner that my garden is easily big enough for 2m distances to be maintained! And I have large bifold doors so if the weather is looking a bit wet, we can stay inside but with the doors open so that it is a well ventilated space and again easy to maintain at least a 2 m distance. Here is what you need to know;

  • When you arrive it is a straight walk from my front door out to the back garden, you can easily do it without coming into contact with any surfaces etc. I do have rear access but it is very hard to find, however, you will be welcome to leave via back gate which comes out onto Rutland Close, which means you don’t need to walk back through the house.
  • When you arrive you will be welcome to wash your hands in my kitchen sink which is located close to the back door.
  • We will set up in the garden on the patio. Please do bring something to put your baby onto while you are putting carriers on/preparing them ready for baby. I won’t be able to offer hold your baby (sadly!) so please do bring a blanket, car seat, pram or pushchair as appropriate.
  • I will ask you a number of questions in advance of your session to help me determine which carriers will be most useful for you to try. These will be clean (either freshly laundered or quarantined for 72 since last tried on or demoed with) and handled by no one other than me (and I will handle only very minimally, only as absolutely necessary and only following washing or sanitizing my hands).
  • These carriers will be set out ready for you to try and I will have separate carriers to demo and teach with so that we are not sharing carriers. When you have tried something on there will be a second bag or area for you to place them and then these will be either quarantined for 72 hours or washed ready for the next client.
  • There will also be a doll for you to use if required (just in case baby doesn’t cooperate, or if baby hasn’t arrived yet!), and this will be freshly wiped down for your use prior to your arrival.
  • All teaching will be done at a distance of at least 2 m. It can help to have another member of your family with you as a spotter if your feeling nervous or if you are learning back carries for the first time. If you would prefer if I came closer to spot you myself, I will wear a mask and freshly sanitize my hands and I ask that you do the same. However, I am very confident at teaching at a 2 m distance and find most parents like the space to help them learn and assimilate the new information without feeling crowded or hurried!
  • At the end of the session you will be welcome to hire or buy if you’d like to, although there is no pressure to do either. I will simply ask you to dictate details for the hire form so you need not touch anything.
  • Payment for the session at the end can be done via contactless card reader, bank transfer or PayPal so there is no need for cash.

More info on costs, how to book etc can be found here. In general consults in my home can be offered any weekday or weekend at any mutually agreeable time – simply suggest a few dates and times that work for you and we will go from there.

Consult in your Home

From next week I will also be offering consults in clients homes.

  • As with a consult in my home, I will ask you questions in advance to determine which carriers will be most useful for you to try. These carriers will be clean (as described above) and I will be bring separate carriers for me to demonstrate with so that we are not sharing the same carriers.
  • Likewise I will bring a doll for myself and a second doll for you to use if required, both of which will be freshly wiped down prior to my arrival.
  • When I arrive at your home I will be directed by you as to where you would like me to go. If you have an outdoor space this would be ideal, but if not I am happy to be led by you and teach in whichever space you are most comfortable in. If indoors I will wear a mask unless you specifically ask me not to (i.e. if this would make communication difficult for you).
  • When I arrive I will wash my hands or sanitize if washing is not possible.
  • I will teach throughout at a distance of 2m, unless this is impossible, in which case I will wear a mask and re-sanitize my hands as needed.
  • After your consult you’ll be welcome to hire or buy if you’d like to, although there is no pressure to do either.
  • Payment for the session at the end can be done via contactless card reader, bank transfer or PayPal so there is no need for cash.

More info on costs, how to book etc can be found here. For the moment, as my son’s year has not gone back to school I can only offer consults in clients homes at weekends. However, can usually do either Saturdays and Sundays (and occasionally will be able to accomodate a mid morning appointment Monday-Wednesday). Simply get in contact and suggest a few dates and times that work for you and we will go from there.

I am really looking forward to finally supporting parents directly again. If you are worried about anything, have any questions or there is anything I can do differently to help you access my service at this extraordinary time, please do get in contact and let me know

-Madeleine

New Social Distancing Friendly Services and how to get Sling Help over the next few weeks…

When I was studying viruses and what would happen if a new virus spread through a naive population as part of my MRes in Infection and Immunity I have to say I never really imagined actually being in a pandemic in my lifetime.  It feels surreal.  The scale and the daily changes to the guidelines and feelings of uncertainty about what’s best has felt hugely overwhelming.

But now is not the time for wallowing!  I have been so struck by how amazingly well my local community has pulled together, ensuring everyone is supported while remaining distant and following the guidelines.

Likewise I want to ensure everyone in my local community still has access to sling help if they need it.  While Sling Library sessions, One to One consults and all direct face to face contact is suspended for the time being, I will still be offering help in the following ways:

  1. Door-step Hires and Sales
  2. Postal or Hand-delivered Hires and Sales
  3. Video Consults

This is how each of these will work:

Door-step Hires and Sales

If you know what sling or carrier you’d like to borrow and know how to use it, simply get in contact.  Tell me what day you’d like to come and collect and I’ll firstly ensure it is freshly laundered and then popped out into my front porch for you to collect.  I’ll pop it out there just before your due so it doesn’t come into contact with anyone else.  You won’t need to see me or any other member of my family.  Likewise if you wish to purchase a sling or carrier, your new in box carrier will be placed in my porch for you to simply grab.  We’ll organise payment online so no need to handle cash.

Postal or Hand-delivered Hires and Sale

I can also come to you!  While we are still allowed outside for exercise, I can cycle over to you and drop carriers for hire or sale off with you at your doorstep.  Again we’ll organise payment online so no need for contact on the day, just drop me a message to set this up.

Video consults

All our consults are moving online via Zoom!  If you’d like some help – discovering new slings or carriers that might be right for you, or help with something you already own we can set up a mutually agreeable time to video chat on Zoom.  I can also use WhatsApp video or Facebook messenger.  Cost depends on your needs – a full consult costs £25 for 1 hour, but I can also do mini consults (perfect if you just want a quick fit check and a couple of tips) and these cost £5 per 10 minutes and you simply pay for the time you need (i.e. £5 for 10 minutes or £15 for 30 minutes etc etc you get the idea!)

These can also be perfect if you need a sling and are not sure what to hire or buy, we can have an initial video conversation where I demo and show you the options.  Then I can get whatever you choose over to you and we can have a follow up second video chat where I can help you ensure your completely confident fitting and using the sling you’ve borrowed or bought.

 

-Madeleine