wood bridge cute sitting

Three things I want you to feel when you access one of my services

When book a consultation with me – whether online or in person, whether in my home or yours or both via the magic of Zoom, there are 3 things that I want you to feel. I want you to feel them during your consultation, before it and afterwards. In fact these 3 things are the same things I want anyone accessing any of my services to feel – whether coming to a Sling Clinic, organising a contact free hire or just reaching out for help not sure what form of help they might need. Whatever help you need, when you are accessing any of my services I want you to feel:

1. Safe

I want you to feel safe. Learning to use a baby carrier is a skill and like learning any new skill making mistakes is a very important part of the learning process. But making mistakes in front of someone you’ve only just met is quite hard and can leave you feeling vulnerable, nervous or worried. Which is why I will do everything in my power to make you feel safe – to ensure the learning environment (whether at my home or yours, or at the children’s centre or online via Zoom) is as safe and as conducive to learning as possible. So you feel able to make all the mistakes you need to to acquire the skills you need to be confident and comfortable wearing your baby.

2. Empowered

Knowledge is power. I want to help you find the right option for you, help you make the right choices for you by giving you the knowledge and information and skills to do so.

So often parents ask me to “tell them which one is best”, but everyone is different and you know your body and your baby far far better than I do. I know baby carriers, I have an absolutely huge level of product knowledge and so I can work with you to help you find the right thing for you. I can quickly narrow down the field by listening to your needs, watching you as you try carriers on, watching and noticing what movements are easy for you and which ones are challenging, noticing what fits well and what doesn’t and knowing why it does or doesn’t fit well and thus what else might fit better. And in this way I can quickly hone in exactly what are the best options for you, but I can’t simply tell you. I need to do one better, I need to give you the knowledge so you can be empowered to decide what works for you best and feel confident and comfortable with that decision.

3. Accepted

I want you to feel accepted. For who you are, and wherever you are on your parenthood journey. Whether you are in your PJs because dressing today just didn’t happen, whether you are tear soaked, vom-soaked, whether your hair is unbrushed. Whether you are breast, chest or bottle feeding your baby. Whatever your gender, sexuality, race, whatever the shape or size of your family. Whether you or your child have additional needs that need me to adapt my service to meet those needs. Whether this is your 1st child or your 7th or any number. Whatever any of your parenting choices. Even if your baby screams all the way through the whole consultation. If you’d like to learn more about carrying your child or a child in your care, I want to help. There is zero judgement here, you are welcome, exactly as you are. I will meet you, welcome you exactly as you are. Even if that really is covered in sick and in PJs.

The big question, however, is how do you want to feel when you access my services? And if you have been, how did you feel? Please do leave comments below!

-Madeleine

Private Consults are back! In my garden with new Safety measures…

I am so excited that I can finally announce that face to face help is back! I have taken a few weeks to digest all guidelines and advice and find the best path to offer these again in way that reduces risk while still allowing parents to access crucial face to face help and the ability to try carriers and slings on before they invest.

Starting this Sunday (28th June), I will be offering private consults in my back garden.

I am lucky for a Londoner that my garden is easily big enough for 2m distances to be maintained! And I have large bifold doors so if the weather is looking a bit wet, we can stay inside but with the doors open so that it is a well ventilated space and again easy to maintain at least a 2 m distance. Here is what you need to know;

  • When you arrive it is a straight walk from my front door out to the back garden, you can easily do it without coming into contact with any surfaces etc. I do have rear access but it is very hard to find, however, you will be welcome to leave via back gate which comes out onto Rutland Close, which means you don’t need to walk back through the house.
  • When you arrive you will be welcome to wash your hands in my kitchen sink which is located close to the back door.
  • We will set up in the garden on the patio. Please do bring something to put your baby onto while you are putting carriers on/preparing them ready for baby. I won’t be able to offer hold your baby (sadly!) so please do bring a blanket, car seat, pram or pushchair as appropriate.
  • I will ask you a number of questions in advance of your session to help me determine which carriers will be most useful for you to try. These will be clean (either freshly laundered or quarantined for 72 since last tried on or demoed with) and handled by no one other than me (and I will handle only very minimally, only as absolutely necessary and only following washing or sanitizing my hands).
  • These carriers will be set out ready for you to try and I will have separate carriers to demo and teach with so that we are not sharing carriers. When you have tried something on there will be a second bag or area for you to place them and then these will be either quarantined for 72 hours or washed ready for the next client.
  • There will also be a doll for you to use if required (just in case baby doesn’t cooperate, or if baby hasn’t arrived yet!), and this will be freshly wiped down for your use prior to your arrival.
  • All teaching will be done at a distance of at least 2 m. It can help to have another member of your family with you as a spotter if your feeling nervous or if you are learning back carries for the first time. If you would prefer if I came closer to spot you myself, I will wear a mask and freshly sanitize my hands and I ask that you do the same. However, I am very confident at teaching at a 2 m distance and find most parents like the space to help them learn and assimilate the new information without feeling crowded or hurried!
  • At the end of the session you will be welcome to hire or buy if you’d like to, although there is no pressure to do either. I will simply ask you to dictate details for the hire form so you need not touch anything.
  • Payment for the session at the end can be done via contactless card reader, bank transfer or PayPal so there is no need for cash.

More info on costs, how to book etc can be found here. In general consults in my home can be offered any weekday or weekend at any mutually agreeable time – simply suggest a few dates and times that work for you and we will go from there.

Consult in your Home

From next week I will also be offering consults in clients homes.

  • As with a consult in my home, I will ask you questions in advance to determine which carriers will be most useful for you to try. These carriers will be clean (as described above) and I will be bring separate carriers for me to demonstrate with so that we are not sharing the same carriers.
  • Likewise I will bring a doll for myself and a second doll for you to use if required, both of which will be freshly wiped down prior to my arrival.
  • When I arrive at your home I will be directed by you as to where you would like me to go. If you have an outdoor space this would be ideal, but if not I am happy to be led by you and teach in whichever space you are most comfortable in. If indoors I will wear a mask unless you specifically ask me not to (i.e. if this would make communication difficult for you).
  • When I arrive I will wash my hands or sanitize if washing is not possible.
  • I will teach throughout at a distance of 2m, unless this is impossible, in which case I will wear a mask and re-sanitize my hands as needed.
  • After your consult you’ll be welcome to hire or buy if you’d like to, although there is no pressure to do either.
  • Payment for the session at the end can be done via contactless card reader, bank transfer or PayPal so there is no need for cash.

More info on costs, how to book etc can be found here. For the moment, as my son’s year has not gone back to school I can only offer consults in clients homes at weekends. However, can usually do either Saturdays and Sundays (and occasionally will be able to accomodate a mid morning appointment Monday-Wednesday). Simply get in contact and suggest a few dates and times that work for you and we will go from there.

I am really looking forward to finally supporting parents directly again. If you are worried about anything, have any questions or there is anything I can do differently to help you access my service at this extraordinary time, please do get in contact and let me know

-Madeleine