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Sheen Sling Services under Tier 4

This week brought the news that London has now moved into Tier 4. How does this affect the services I can offer and how you access baby carrier help?

Online Consultations and Hires are continuing as normal and are completely unaffected.

Online consultations via Zoom or WhatsApp can be a great way of exploring your options or getting help with a sling or carrier you already own. You can read more about these here, and can set one up by simply dropping me a message through my contact page. I will be at home all through the Christmas period and into January so can accommodate pretty much any date and time needed!

Hires are completely contact-free. I can either post the sling or carrier of your choice directly to you or you can collect from my home. The carrier will be left in my front porch (space between inner and outer front doors) for you to collect at any time on the prearranged day so you can collect without coming into contact with me or any member of my family, and so you can time your collection around coinciding with shopping or exercise etc. To set up a hire simply get in touch through the contact page. If your not sure what would suit you best please feel free to ask or book an online consultation to go through your options in more detail.

All carriers and Slings are washed (by me) after each hire, so the carrier you hire will be freshly cleaned and ready to use. Then when you are ready to return you don’t need to worry about washing it as I will wash it again ready for the next family to hire.

Face to Face consultations in my home are temporarily suspended, but consultations in clients homes can go ahead for those whom face-to-face support is irreplaceable.

For some parents, online won’t be enough. Carriers are like jeans in that they need to fit your body and your baby’s body and so it is really important to try carriers on physically, compare them and ensure your confident using whatever you ultimately choose. This is particularly important for those with a history of back pain, post-cesarean section, parents of multiples, parents of babies suffering with reflux, parents of babies born early, parents or babies with additional needs and concerns and a whole host of other situations where face to face support is really needed.

For those that need it – guidelines are clear, direct face to face support can continue in clients homes. Interestingly, the guidelines state I can not continue to offer my home as a venue during Tier 4, but I can come to your home if you would like me to and you feel safe doing so. If you would like me to come but are unsure for whatever reason, do get in contact and we can risk assess this together. For my part I will;

  • arrive with freshly washed or quartineed slings and carriers for you to try and a seperate set for me to demo with so we will not be sharing. Likewise I will come with two freshly wiped demo dolls, one for me to demonstrate with and one for you to use in case you’d like to practise before trying with your own baby (or in case your own baby is not in the mood!)
  • I will wash my hands on arrival and santise as needed
  • I will wear my face mask throughout
  • I will maintain 2m distances throughout. My preferred teaching method is very hands off – where we explore each sling/carrier/technique together … mirroring each movement and each step. Which is very well suited to teaching while remaining socially distanced! On the rare occasions you might want me to adjust a strap or help, I will do so only with your expressed consent and any such close contact would last only a few seconds.
  • I maintain records for track and trace (as well as my professional insurance). You can read my privacy and data protection policy here.

So if you would like face to face help please do get in touch to set this up. You can find details on costs etc here.

The webshop will remain open!

Our webshop will remain open, and I will continue my daily morning post depo runs throughout tier 4 and beyond for all your carrier and accessory needs! We have some awesome winter accessories online at the moment including cozy woolly winter babywearing socks, fleece lined babywearing covers and snuggly baby legwarmers. I offer discounts for anyone who hires a sling or carrier first – so trying before you buy can definitely be a winner… and I offer a free 20 minute fit check consultation on ALL carrier, wrap or sling purchases so you can have complete peace of mind that there is help available if you need it to ensure you get the most from your carrier.

So if you would like babywearing help of any kind – there definitely are options! Whatever the tier, I will remain open and responsive to the current guidelines to ensure any one who needs help can access it.

-Madeleine

Free 10 minute Online Sling Fitting with every Carrier hire or purchase!

Want to try a new sling or carrier but would to have the piece of mind of being shown how to use it and how it set it up correctly? Or buying a new carrier and want help setting it up that first time?

These are services that I normally provide at all Sling Clinic sessions and all private consultations, in person. But with lockdown continuing I appreciate it is really hard for parents to simply try on first or gain that confidence that comes with getting all the straps correctly adjusted from the get-go. So for the month of June I will be offering a free online 10 minute sling fitting (via Zoom video call) with every hire and every purchase through the website.

This is additive – so if you choose to hire 2 or 3 carriers you will get 20 or 30 minutes accordingly. If you later buy your favourite you will get an additional 10 minutes if you’d like on the one you choose.

How it works – if you’d like to hire a sling simply get in touch by email to sheenslings@gmail.com or via our contact page, and let me know what you’d like to try. Or what your needs are, age of baby etc, and I’ll make suggestions accordingly. Once we’ve agreed what you’ll be hiring, I’ll send you a hire form and then either post the carrier out to you, or your welcome to collect from my doorstep. Then once you have the sling we will set up a day and time within the next day or two to go through your sling together online (via Zoom) and ensure your 100% confident using it and that its giving you a good fit. If it doesn’t give you a good fit we can talk about alternatives and arrange to swap to something that works better. Sometime finding the perfect carrier is an iterative process and you might need to try a couple of different things to work out what does and doesn’t work for you. Then at the end of your hire you simply return and if you’d like to buy your own I offer discounts to all my hire customers – both on the webshop and with other retailers (if your chosen sling is something I don’t currently retail).

If your purchasing a sling through the webshop, simply purchase as normal and I will be in contact offering you your free fitting call! We will agree a mutually agreeable time that works for you for once your carrier has arrived and your ready. If your buying for a baby who isn’t here yet just let me know and we can roll this over (even if baby doesn’t arrive in June!).

If you already have a carrier or sling you’d like help with as well we can do that at the same time and you simply pay for the additional time you need for that at the same rate as normal online consultations (£5 per 10 minutes).

Easy Peasy! I really hope this offer helps more people find the right option for them and be completely confident using whatever they choose while we all await the reopening of the children’s centres and being able to offer in person support once again

-Madeleine

New Social Distancing Friendly Services and how to get Sling Help over the next few weeks…

When I was studying viruses and what would happen if a new virus spread through a naive population as part of my MRes in Infection and Immunity I have to say I never really imagined actually being in a pandemic in my lifetime.  It feels surreal.  The scale and the daily changes to the guidelines and feelings of uncertainty about what’s best has felt hugely overwhelming.

But now is not the time for wallowing!  I have been so struck by how amazingly well my local community has pulled together, ensuring everyone is supported while remaining distant and following the guidelines.

Likewise I want to ensure everyone in my local community still has access to sling help if they need it.  While Sling Library sessions, One to One consults and all direct face to face contact is suspended for the time being, I will still be offering help in the following ways:

  1. Door-step Hires and Sales
  2. Postal or Hand-delivered Hires and Sales
  3. Video Consults

This is how each of these will work:

Door-step Hires and Sales

If you know what sling or carrier you’d like to borrow and know how to use it, simply get in contact.  Tell me what day you’d like to come and collect and I’ll firstly ensure it is freshly laundered and then popped out into my front porch for you to collect.  I’ll pop it out there just before your due so it doesn’t come into contact with anyone else.  You won’t need to see me or any other member of my family.  Likewise if you wish to purchase a sling or carrier, your new in box carrier will be placed in my porch for you to simply grab.  We’ll organise payment online so no need to handle cash.

Postal or Hand-delivered Hires and Sale

I can also come to you!  While we are still allowed outside for exercise, I can cycle over to you and drop carriers for hire or sale off with you at your doorstep.  Again we’ll organise payment online so no need for contact on the day, just drop me a message to set this up.

Video consults

All our consults are moving online via Zoom!  If you’d like some help – discovering new slings or carriers that might be right for you, or help with something you already own we can set up a mutually agreeable time to video chat on Zoom.  I can also use WhatsApp video or Facebook messenger.  Cost depends on your needs – a full consult costs £25 for 1 hour, but I can also do mini consults (perfect if you just want a quick fit check and a couple of tips) and these cost £5 per 10 minutes and you simply pay for the time you need (i.e. £5 for 10 minutes or £15 for 30 minutes etc etc you get the idea!)

These can also be perfect if you need a sling and are not sure what to hire or buy, we can have an initial video conversation where I demo and show you the options.  Then I can get whatever you choose over to you and we can have a follow up second video chat where I can help you ensure your completely confident fitting and using the sling you’ve borrowed or bought.

 

-Madeleine